BIG PICTURE THINKING. HANDS-ON DELIVERY.

Good ideas.
Connected systems.
Real progress.

Salesforce, data, custom software and AI.
We bring the right pieces together to solve your business challenges — from the first idea to ongoing support.

Complete solutions. One accountable partner.

ALL THE RIGHT PIECES.One bigger picture.
CONNECTED BY DESIGN

Great tools.
Better together.

APIs &
integrations
Custom
applications
AI &
automation

WHAT WE HELP YOU SOLVE

Technology with
a business purpose.

One challenge or an entire ecosystem. We design, build and manage the solution around the outcome your business needs.

01 / 06

CRM & AUTOMATION

Salesforce that works your way

Make your CRM a useful part of every working day, with processes and experiences built around your business.

  • Implementation, custom objects, data models, permissions and validation
  • Flow automation, Apex, batch jobs and Lightning Web Components
  • Process optimisation, technical debt reduction and ongoing administration
A clearer customer journey. Less manual work.
02 / 06

INTEGRATION & ENRICHMENT

Your systems. Working together.

Connect Salesforce with sales, marketing, finance and your wider data ecosystem. Give every team information they can trust.

  • API integrations, Outreach, internal databases and data warehouses
  • Cleaning, matching, deduplication, scoring and scheduled synchronisation
  • Company profiles, buying signals and account enrichment from available sources
Connected operations. Business-ready data.
03 / 06

TABLEAU & ANALYTICS

See the story in your data

Turn scattered data into a shared view of performance, with reporting designed around the decisions you need to make.

  • Data preparation, KPI definitions and consistent metric logic
  • Executive, pipeline, conversion and account-level Tableau dashboards
  • Automated refresh, scheduled reports, alerts and performance tuning
Useful insights. More confident decisions.
04 / 06

CUSTOM SOFTWARE

Made for your next big idea

Build the application your business needs, from a customer portal to an internal platform or a connected digital product.

  • Discovery, product strategy, UX and interface design
  • Web applications, portals, APIs, backend services and integrations
  • Quality assurance, deployment, documentation and product evolution
Your workflow. Your purpose-built solution.
05 / 06

PRACTICAL AI SOLUTIONS

AI with a job to do

Put AI to work on a specific challenge. Start with a useful use case, prove its value, then make it part of everyday operations.

  • Knowledge assistants, document processing and account research
  • AI agents, workflow automation and insights across CRM and analytics
  • Data access controls, evaluation, human review and ongoing monitoring
Less repetitive work. More room to think.
06 / 06

MANAGEMENT & SUPPORT

A partner beyond the launch

Keep your solution healthy and moving forward with technical care, clear priorities and ownership of the delivery process.

  • Project and delivery management, roadmaps and release coordination
  • Monitoring, maintenance, troubleshooting and continuous improvements
  • AI-assisted documentation, test preparation and ticket triage with expert review
Steady operations. A clear path forward.

THE PIECES, IN PRACTICE

What could we
make possible for you?

A few examples of how our capabilities come together. Your goals shape the solution.

Salesforce
Enriched data
Clear insights

SALESFORCE + DATA + TABLEAU

One connected customer view

Combine CRM records, account enrichment and sales activity in a Tableau dashboard. Help teams prioritise accounts using consistent, current information.

Your knowledge
Useful AI
Human review

KNOWLEDGE + AI + AUTOMATION

A smarter everyday workflow

Turn documents or internal knowledge into searchable answers and draft actions. Connect the result to your business process, with people reviewing important decisions.

Business need
Custom app
Connected work

DESIGN + DEVELOPMENT + SUPPORT

An idea, ready for real use

Create a customer portal or operations platform connected to your existing systems. Take it from discovery and design through testing, launch and ongoing improvement.

FROM FIRST CONVERSATION TO WHAT’S NEXT

A clear path.
A partner at every step.

We own the journey with you: consulting, design, engineering and delivery management, followed by the support your solution needs.

  1. 01

    Discover

    Understand your goals, users and systems. Agree the problem to solve and what success should look like.

    Goals · audit · priorities
  2. 02

    Design

    Shape the experience, architecture and delivery plan. Make scope, responsibilities and trade-offs clear.

    UX · architecture · roadmap
  3. 03

    Build & connect

    Develop, integrate and test in manageable stages. Review real progress together and refine along the way.

    Engineering · integration · QA
  4. 04

    Launch & evolve

    Support rollout and adoption, then monitor, maintain and improve. Keep a clear plan for what comes next.

    Release · management · support

THIS IS IKRAMKA

A small name.
A big-picture approach.

We’re an IT consulting and engineering business based in Bulgaria. We bring business understanding and technical delivery together to turn complex needs into useful, lasting solutions.

The right answer might live inside Salesforce, in a custom application, or across several connected systems. We help you choose the approach, then take it through to delivery and ongoing care.

Your goal is our starting point.

Business goals first

Start with the challenge and agree what success means. Choose technology that serves the goal.

Ownership from end to end

A cohesive solution with clear scope, delivery management and responsibility throughout the project.

Built to keep getting better

Maintainable software, useful documentation and a practical plan for support and future improvements.

GOOD QUESTIONS

Before we
get started.

A little clarity for
your next step.

LET’S MAKE SOMETHING WORK BETTER

Big challenge?
Bright idea?
Let’s talk.

Tell us what you’d like to build, connect or improve. We’ll help you find a practical next step. No need for a perfect brief.

GIVE US A CALL+359 87 636 22 99
BASED IN BULGARIA
Emilia Romana Verde
Sunny Beach, Bulgaria

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